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We at Defense4Yourself.com believe that customer
service and customer satisfaction is the highest priority.
If you are not fully satisfied, you may return your order
within 30 days of receipt. You are responsible for the cost of shipping the
item back to Defense4Yourself.com. We do not pay for return shipping. The item
must be returned in resaleable condition with all original packaging,
accessories and literature. Refunds are contingent upon inspection of item(s)
once we receive it. A 20% restocking fee will be applied to all returned items. If the item is defective we will, at our discrepancy, replace or refund the cost the item.
Contact us by email for an RMA (Return Merchandise
Authorization) number. Provide your name, order number, order date, what you
would like to return, daytime telephone number, and reason for return. The RMA
number must be on your return shipping label. If it is not, your package may
be refused and sent back to you. Please include a note in the box explaining
the reason for the return. Returns received without a note will result in a
longer processing time.
All returns must be sent to the following address:
Defense4Yourself.com
RMA#
1867 Caravan
Trail #105
Jacksonville, FL
32216
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